Local community support

Report neighbourhood concern

Neighbour reports are most actionable when they are precise and local. Time, address, photos, and the exact concern help separate a one-off annoyance from a pattern.

What to do now

Use the right next step before the issue gets harder to untangle.

Start with the address and time

A report without a location and time window is harder to match to the right stay or host.

Name the community impact

Noise, blocked access, unsafe behavior, or repeated parties each lead to different follow-up.

Patterns matter

Repeat complaints over multiple dates are often more useful than one emotional summary.

Recommended order

Three actions that keep the case clear.

  1. Record the address, date, and time the issue happened.
  2. Describe what was disruptive or unsafe in practical terms, including any building or parking impact.
  3. Attach photos or video only when it is safe and lawful to capture them.
Guided reading

Practical guidance for this topic.

What neighbours should include in a report

Address, timestamps, the type of disturbance, and whether the issue is ongoing or recurring.

How hosts can reduce neighbourhood friction

Arrival guidance, guest caps, quiet hours, and parking notes prevent many common complaints.

When a concern becomes a safety escalation

If there is violence, fire risk, or immediate danger, contact local responders before submitting a platform report.